FAQ

“HOW DO I GET IN CONTACT?”
You can contact us by emailing us at thevintagehawks@gmail.com. We recommend reading through the FAQ before emailing any questions you may have. 
“HOW ARE THE CLOTHING CONDITIONS”
Most of our clothes are in great condition. However, with items being from the 70s-early 2000s, some may have wear and tear. We do our best to highlight and share the flaws associated with each item, but they are usually in great condition."

“WHERE IS MY PACKAGE?”
Each customer will receive an email with tracking information once the order has left our location and when the order is confirmed. If you are unable to find the email please check spam first, then contact us at thevintagehawks@gmail.com.

“I NEVER RECEIVED MY ORDER, BUT IT SAYS IT WAS DELIVERED.”
Once your order has been shipped out from our location, we are no longer responsible if the package was lost, stolen, or damaged through the mailing service. Please contact the mail service for an issues refund or claim.

“HOW DO I KNOW WHEN THE NEXT WEBSITE DROP IS?”
You can sign up for our newsletter at the bottom of this page for information on all upcoming clothing drops.

"HOW LONG DOES SHIPPING TAKE?"

Shipping usually takes approximately 3-5 business days to arrive once it has left our location. We ship using USPS.

“CAN I MAKE A RETURN?”
No, we do not offer returns or refunds. All sales are final. Please look at an items description before purchasing.

CONTACT
For any further questions you can contact us at thevintagehawks@gmail.com.